Enterprise Account Manager

Job Description
Security Level: Restricted Distribution

• Position: Enterprise Account Manager
• Working Location:
  • Hanoi Office: 15th Floor, Taisei Square Hanoi, 289 Khuat Duy Tien Street, Dai Mo Ward, Ha Noi
  • HCMC Office: 9F, Vincom Dong Khoi Tower, No.72 Le Thanh Ton, Ben Nghe, District 1
• Reporting To: Head of Department

COMPANY BACKGROUND / CULTURE

• A leading global provider of information and communications technology (ICT) infrastructure and smart devices. With over 207,000 employees operating in more than 170 countries and regions, the company serves over three billion people worldwide. It is committed to bringing digital technology to every person, home, and organization for a fully connected, intelligent world.

KEY RESPONSIBILITIES

• Build relationships with mid- and high-level decision makers in named accounts, collaborate with customers, and act as the primary owner of office-level projects to support the achievement of order and revenue targets.
• Proactively gain insights into the current status and development trends in the industries of corresponding premier, strategic, and core customers.
• Effectively present the business value of solutions to customers.
• Responsible for overall satisfaction and relationship management with key customers.
• Ensure a solid understanding of customers’ requirements and current market information.
• Participate in activities to strengthen brand establishment.
• Explore opportunities to achieve sales targets in collaboration with the pre-sales team.
• Proactively deliver new sales.

PROFESSIONAL EXPERIENCE / QUALIFICATIONS

• Master key communication points regarding new scenarios and support business development for premier, strategic, and core named accounts.
• Knowledge Requirements:
  • Strong knowledge of core products: server, storage, router, switch, Wi-Fi, etc.
  • Good command of scenario-based industry solution knowledge.
  • Basic understanding of enterprise project operations.
  • Bachelor’s degree or above in Telecommunication, Electrical Engineering, Computer Science, Economics, or a related field.
  • Proven experience in selling ICT products such as servers, storage, networks, and Wi-Fi systems.
  • Ambitious, energetic, independent high achiever who thrives in fast-paced environments.
  • Resourceful with excellent communication and interpersonal skills.
  • Effective communication in English is a must.
  • Familiarity with international trade, law, business management principles, credit collection, financial management, and bidding procedures.

WORKING TIME AND BENEFITS

• Working hours: Monday to Friday (08:30–18:00).
• Full participation in insurance benefits (health, social, unemployment), with additional 24/7 accident and healthcare insurance support for employees.
• Professional, multinational working environment with excellent career development opportunities. Regular cultural and sports activities focused on employee well-being.
• Competitive salary and performance-based bonuses.

CORE VALUES

• Inspire Dedication
• Customer-Centric
• Persevere
• Grow by Reflection