Who We’re Looking For:
Reporting into the National Director (ND) of Vietnam, the Director of Operations will act as a trusted advisor and strategic partner to the ND, who is the individual responsible for leading operations across Vietnam. They will drive strategic transformation and operational excellence to enable a learning culture where collaboration, innovation, agility and future-thinking thrive.
We offer numerous professional and leadership development opportunities and is a place for driven, hard-working, and talented individuals to grow and further their careers in a global and local organization committed to making a difference.
We are looking for a result driven, energetic and focused leader with the ability to improve the bottom-line.
RESPONSIBILITIES:
- Work closely with the ND and management team to ensure that all operational, administrative and compliance functions are properly executed in accordance with best practices.
- Lead the administrative support and day-to-day operations of Company in Vietnam including managing the administrative team, owning the relationships with the national and global support team, overseeing customer and field leader support.
- Lead the transformation of production towards operational excellence through continuous improvements.
- Ensure the efficiency of the National Office team to meet current and future needs from operational, financial, team development, strategic and data-driven perspectives.
- Ensure compliance with applicable employment laws and the application of company practices and policies, in collaboration with Human Resources department.
- Ensure, in partnership with other departments, the achievement of the overall objectives for Company Vietnam.
- Oversee the planning and coordination of the annual National and Regional events for Company in Vietnam.
- Oversee the implementation of globally provided services as they become available to Company Vietnam.
- Support the building and management of a strong, talented National Office team in Ho Chi Minh City.
- The role requires the full-time presence at the workplace.
REQUIREMENTS:
Minimum Experience & Education:
- At least 5 years’ experience in operations and/or organizational development or MBA or EMBA from competitive program or degree in business administration, communications, or any related field.
- Track record of leading operational excellence.
- Ability to thrive in a fast-paced environment with multiple priorities.
- Ability to act as a change agent and lead others through change.
- Strong communication and interpersonal skills.
- Bilingual
- Proven project management skills.
- Ability to collaborate across the organization to drive projects forward.
- Availability for travel domestically and sometimes internationally.
- Proficiency in MS Office (MS Excel and MS Outlook, in particular).
- Strong marketing background.
- Coaching, mentoring and management skills are fundamental.