Sales Executive IVD - Cambodia

RESPONSIBILITIES:

• Responsible project for IVD products;
• Establish strong relationship with all relevant people within client organization;
• Prepare accurate territory business plan to achieve sales target and objective, territory: Phnom Penh, and assigned territories;
• Assist the Sales Manager and Sales Supervisor in planning the establishment and maintenance of the account and support business planning;
• Be responsible for meeting sales objectives including the delivery of the business result in terms of sales target and market share;
• Monitor competitive activities in the market and participating in development and implementation of response strategy;
• Look for new customers in area in charge, develop new market as per instructed, implement agreed sales and promotion activities with clients;
• Understand internal structure of client’s organization to establish, maintain and develop strong relationship with all relevant people within clients’ organization;
• Consult, introduce new products, provide recommendation about the new products;
• Develop consumable and equipment sales of sales funnel as per established sales budgets;
• Follow up to ensure products are installed and operated as per established procedures;
• Responsible for proper quotation to be prepared with collaboration from related people and approved by Sales Manager;
• Coordinate with other stake holders (Operation and Finance) to collect the outstanding payment;
• Continuously develop and update customer-data base will all information related in the CRM;
• Report all activities and issues related to responsibility accordingly to report formats;
• In charge of doing monthly sales forecast and monthly stock forecasting;
• Handle and report all product complains in cooperation with management, operations and services team;
• Report and develop client’s interest to maximize mutual benefits of company and client;
• Take care of customer, guidance and provide information, report all order immediate and follow up to ensure client interests are well taken care of;
• Handle customer complaint and ensure proper solution is implemented;
• Coordination and organization of marketing events, activities