RESPONSIBILITIES
A. Operation:
- Gain and secure understanding of all logistic aspects of the business
- Warehousing / transportation / air & ocean freight / value added services
- Handling of documentation related to cross-border shipments
- Local regulation / guidelines for warehousing & transportation of all goods
- All flows from Principals to the company, from the company to customers and between the company in Vietnam and other entities of the company (Intercompany business)
- Ensure compliance of 3PL warehouse facilities according to business requirements
- Create, improve and document logistics processes and procedures (internal & external)
- Setup of SLA's and KPI's, measure performance and conduct timely business / performance reviews (internal & external) with 3PL providers
- Analyze shipping behavior (size, type, frequency, destinations etc.) to monitor trends, deviations & waste, and drive for continuous improvement
- Create insight in logistic costs; understand the drivers and act & steer on them
- Lead rate negotiations at year-end with 3PL providers based on the result of descent business reviews throughout the year (performance, developments, continuous improvement, business outlook)
- Provide upfront analytic support to the Business Units in case of projects, new local business etc.
- Conduct timely (and frequent, if needed) quality audits to warehouses, carriers and VAS/VAL partners
- Ensure compliance with the Supply Chain Management Policy document
- Prepare a robust back-up plan for warehousing and transportation. Keep a continuous understanding in the market on alternative service providers
- Attend local management meetings and update on cost / developments / projects etc.
- Manage contracts with LSP’s and align with HQ in Rotterdam in case of changes or renewal
B. IT landscape:
- Take lead in the roll-out of global / regional IT & digitalization projects for the Supply Chain function
- Ensure accuracy of order processes, stock levels and shipment data (in / out)
- Manage accurate NCR management (internal & external) in Salesforce
- Manage & control EDI interface with LSP’s (only when connect to JDE 9.2 platform)
- Maintain & archive documentation of QBR reports, local contracts and agreements
C. Communication:
- Single Point of Contact for supply chain related aspects:
- for all Business Units / commercial people
- for all 3PL providers used by the company in Vietnam
- for all Intercompany related topics & questions with the company’s affiliates
- Maintain contact with other logistics and support functions in Europe/Asia
- Participate (at least once per year) in the Asia Supply Chain Task Force
- Single Point of contact (and engage with) for peers across Asia and the globe
- Maintain a pro-active line with the Asia Regional SCM in Singapore and Group SCM at HQ in Rotterdam
D. Project
- Lead & manage implementation of new business (new principal, new product lines etc.)
- Conduct tender project in case of change of 3PL providers or when additional 3PL providers are needed
- Pro-actively seek for improvement opportunities (both internal in own operation & external with logistic partners)
- Participation in Group projects (staff case-by-case basis based on skills)
REQUIREMENTS:
- Background with demonstrable work experience (>10 years) in (similar) supply chain / logistics role
- Good proficiency in English language
- Excellent knowledge of logistic market in Vietnam
- Good command in English (4 skills)
- Proficient in Microsoft Office, especially in MS Excel
- Strong leadership skill, communication skills, presentation skills, interpersonal and networking skills
- Good interpersonal skills and relationship building – both internally and externally.
- Motivated and energetic personality, can-do attitude
- Ability to envision and execute strategies and projects.
- Ability to manage complexity and change in a dynamic environment