Group Business Director

RESPONSIBILITIES:

The Group Business Manager will lead and manage the “business” of AV’s eye healthcare facilities – both strategic and operational – and will understand and pull key levers to ensure that targets are met. The role will involve:

• Leading and overseeing the day-to-day operation of AV’s facilities, to drive their profitable growth, smooth running, high-quality patient care delivery and full compliance;
• Seek to continuously optimise the facilities’ business model, to ensure sustainability and enable the accelerated achievement of (sometimes competing) success metrics;
• Leading new business and market development, including developing and launching new facilities to support the Group’s growth objectives.
• Acting as an integrator across teams and departmental* lines, to ensure work-streams are connected and overarching business objectives are achieved;
• Leading performance monitoring, analysis and reporting, and identifying and implementing continuous improvement opportunities;
• Building and maintaining trusted relationships with key partners and stakeholders, to further AV’s goals; and

* Clinical and finance departments

As an executive team member, the Group Business Manager will also:

• Work closely with the CEO to set the AV Group strategy, optimise the business model, as well as support fundraising and investor / funder relations; and
• Build AV’s organizational culture, ensuring team members thrive and organisational outcomes are met.

REQUIREMENTS:

Essential Experience:

• Hands-on experience growing a (profitable) business in the healthcare sector, ideally within the healthcare facilities industry

Qualifications

• Bachelor’s degree in business administration, or related field (Master’s preferred)

Skills & Attributes

• Exceptional business / commercial acumen
• Excellent organizational, leadership and problem-solving skills
• Highly developed strategy and analytical skills
• Outstanding communication and interpersonal abilities
• Thorough understanding of diverse business processes, strategy development and business planning
• Energetic and adaptable, with an entrepreneurial mindset
• Honest and transparent, with an unwavering focus on outcomes
• A passion and ability to bring people together to align and coordinate efforts
• Enthusiastic about having a positive social impact
• Bilingual, with excellent Vietnamese and English (verbal and written)