Payroll Supervisor

Company Overview: 

Talentnet is now acknowledged as the leading HR consulting firm in the country, with nearly 20 years of experience in the local labor market. With the mission “Make a difference in the lives of every employee”, Talentnet is passionate about contributing to a better working life for Vietnamese employees through professional HR solutions designed to meet the diverse needs of Vietnamese and international clients.

We are looking for a candidate for Payroll Supervisor located in Hanoi, Vietnam.

Job Purposes: 

The Payroll Supervisor is responsible for managing a sub-team of Payroll Service, handling day-to-day payroll and benefit administration activities for Clients and others operational duties, ensuring accuracy, compliance of processes, documentations, high services and adherence to regulatory standards.

This role is important in ensuring the smooth handling of payroll-related processes and compliance, contributing directly to firm’s operational efficiency and clients’ satisfaction and retention.

Job Description:

a. Financial Goal Achievement: 

• Be responsible for team’s target.
• Oversee subordinates to manage billings and control clients’ debtor.

b. Payroll processing:

• Manage, oversee end-to-end processing payroll for clients with high quality and timely manner.
• Perform related payroll processing activities.
• Collaborate with subordinates to set up procedures, forms, and formulas to reconcile payment transactions.
• Work with Government Authorities to submit required documents.

c. Process Optimization:

• Streamline working processes.
• Implement innovative ways of working and tools to improve productivity, maximize margins.

d. Internal Coordination:

• Work closely with related teams to ensure that data is accurately integrated into payroll processing.
• Liaise with related teams to ensure alignment in processes.
• Act as Mentor/ Buddy to enhance capabilities of subordinates.

e. Reporting:

• Review, ensure accurate and up-to-date records of all monthly, quarterly, yearly PIT reports.
• Update regular reports as requested.

f. Regulatory Compliance:

• Ensure all activities align with company policies, working process, procedures, laws regulations, preventing compliance risks.
• Support internal audits by providing accurate records and thorough explanations of procedures (if any).

g. Client Consultation and Support: 

• Answer inquiries from client and client’s employees.
• Consult clients on labor-related regulations.
• Investigate and actively bring to resolution of customer questions.
• Develop and maintain strong relationships with clients.
• Provide on-site support if needed.

h. Team Management & Development: 

• Manage Assistants and Consultants (in terms of work hours, performance tracking, compensation and benefits, promotion).
• Train Assistants and Consultants to equip with necessary skills for better service delivery.
• Manage resources to enhance efficiency, maximize margins.

Who are we looking for: 

• Graduated from University/College (preferably Human resources, Business Administration, Economics, Law). 
• Minimum 4 years of working experience in C&B operations and minimum 2 years of working experience in managing position. 
• Relevant certificates related to Payroll processing. 
• The ideal candidate possesses a Growth mindset, demonstrating a proactive approach to learning and improvement. S/he is resilient, open to feedback, and continuously seek opportunities to innovate and drive personal and team development.

• The ideal candidate embraces a One-Team mindset, prioritizing collaboration and unity across all departments. S/he fosters a culture of teamwork, mutual respect, and shared goals, ensuring that the success of the organization is achieved collectively.

• The ideal candidate must have these general competencies: HRM Overview Knowledge, Product/ Solutions Knowledge, Client Management, Project Management, Operation Management, Problem solving & Decision making.

• Have business Knowledge, insights, strategies and solutions: Recognizes how the business works, understands and applies commercial and financial principles to create selling opportunities​.