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We believe that every individual brings unique strengths and perspectives, and we are proud to foster a workplace where everyone is respected, supported, and empowered to succeed. Our job opportunities are open to all, because we know that diversity is not just about representation-it’s a driver of innovation, collaboration, and meaningful growth."
Role Objectives:
The ESS Manager is in charge of New Clients, improve ESS market position and achieve financial growth.
This role is in charge of defining long-term ESS strategic goals, developing new industries/new clients, building key customer relationships, identifying business opportunities, managing negotiation, and closing business deals.
This role works closely with the internal team (Business Development & Delivery), marketing team, and other BU to increase sales opportunities and thereby maximize revenue for ESS.
Job Descriptions:
1. Financial Goal Achievement:
- Be in charge of team revenue target.
- Strategize with other managers to set targets and accomplish business growth goals.
- Follow-up with Consultants on customers’ payment.
2. Business Development:
- Work with both international and local client companies to conduct recruitment orders for Upper Management level.
- Prospect for potential new clients and turn this into increased business.
- Be accountable for maintaining and developing candidate pool through networking, advertising, referrals…
- Research market & economics trends to identify potential industries.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Negotiate fees and contract terms with clients.
3. Services Delivery:
- Independently manage the projects of recruitment and assessment for senior, top professionals candidates and executive levels + very important searches.
- Manage some key accounts assigned by team leaders.
- Responsible for end-to-end candidate management, including sourcing, screening, interviewing, and preparing detailed assessment reports to ensure client satisfaction with shortlisted profiles.
- Coordinate with clients to ensure smooth process.
- Oversee the whole working process and effectiveness of subordinates.
- Prepare or review recruitment ads and process of posting on suitable channels.
- Join to find creative, effective solutions for team challenges.
4. Internal Coordination:
- Exchange information for the Delivery Team & Back office in daily activities to fulfill their tasks; ensuring good coordination with the Delivery Team in delivering the high and consistent quality to the candidates and clients.
- Liaise with related teams to ensure alignment in processes.
- Provide supports for related teams in activities relating to account management.
- Participate in cross departmental projects, when required.
5. Database Management:
- Manage database resources in terms of organized manner, easy for accessible and user-friendly.
- Ensure accurate records in the recruitment database.
6. Process Optimization:
- Join to streamline working processes.
- Contribute & Implement innovative ways of working and tools to improve productivity.
7. Reporting:
- Manage subordinates to generate reports on services effectiveness on regular basis and be in charge of individual reports.
- Join to propose more effective way of reporting and recognition for performance.
8. Regulatory Compliance:
- Ensure all activities align with laws regulations, company's policies, procedures, preventing compliance risks.
- Support audits by providing accurate records and thorough explanations of procedures (if any).
9. Services Delivery:
- Independently manage the projects of recruitment and assessment for senior, top professionals candidates and executive levels + very important searches.
- Manage some key accounts assigned by BU Heads.
- Responsible for end-to-end candidate management, including sourcing, screening, interviewing, and preparing detailed assessment reports to ensure client satisfaction with shortlisted profiles.
- Coordinate with clients to ensure smooth process.
- Oversee the whole working process and effectiveness of subordinates.
- Lead to find creative, effective solutions for team challenges.
- Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
- Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
- Attend industry functions, such as association events and conferences, and provide feedback and information on market and emerging trends.
10. Internal Coordination:
- Be an involved and proactive member of the ESS management team, critically assessing management information and proposing creative/effective solutions for challenges the team faces or trying to avoid.
- Participate in cross departmental projects, when required.
- Exchange information for the Delivery Team & Back office in daily activities to fulfill their tasks; ensuring good coordination with the Delivery Team in delivering the high and consistent quality to the candidates and clients.
- Proactively act as an advisor to the Delivery Team and Back Office in aligning certain standard requirements of the whole ESS department regarding the process & system, efficiency, reporting, etc.
11. Database Management:
- Manage database resources in terms of organized manner, easy for accessible and user-friendly.
- Ensure accurate records in the recruitment database.
12. Process Optimization:
- Contribute to streamline working processes.
- Lead to find innovative ways of working and tools to improve productivity.
13. Reporting:
- Manage subordinates to generate reports on services effectiveness on regular basis and be in charge of individual reports.
- Lead to propose more effective way of reporting and recognition for performance.
14. Regulatory Compliance:
- Ensure all activities align with laws regulations, company's policies, procedures, preventing compliance risks.
- Support audits by providing accurate records and thorough explanations of procedures (if any).
15. Client/ Candidate Consultation and Support:
- Provide support and consultation for top clients, senior and top professionals candidates, executive levels in timely manner to make sure the high quality provision.
- Provide on-going and consistent contact with candidates while offering professional and value-added services.
- Play a role of primary contact and a bridge between clients and candidates.
16. Team Management & Development:
- Manage client expectations before delegating assignments to subordinates.
- Align strategies with team member and manage them on working performance.
- Coach the staff members to ensure they can handle and fulfill their tasks effectively and efficiently as well as following the ESS process and system appropriately.
- Manage resources to enhance efficiency, maximize margins.
Who are we looking for:
- Bachelor’s degree graduated from University/College (preferably Human resources, Business Administration, Economics, Law).
- 7-8 years of working experienced in Sales/Business development at managerial level across countries, regions. Experience working in executive search firms is desirable. Min 5 years of working experienced in management/ supervisory role.
- Relevant certifications related to HRM, Talent Acquisition is nice to have.
- Advanced English communication skill is required.
- The ideal candidate possesses a Growth mindset, demonstrating a proactive approach to learning and improvement. S/he is resilient, open to feedback, and continuously seek opportunities to innovate and drive personal and team development.
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The ideal candidate embraces a One-Team mindset, prioritizing collaboration and unity across all departments. S/he fosters a culture of teamwork, mutual respect, and shared goals, ensuring that the success of the organization is achieved collectively.
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Have business Knowledge, insights, strategies and solutions: Recognizes how the business works, understands and applies commercial and financial principles to create selling opportunities.
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The ideal candidate must have these strong general competencies: HRM Overview Knowledge, Product/ Solutions Knowledge, Client Management, Project Management, Operation Management, Problem solving & Decision making, Networking and Relationship Building, Negotiation and Closing Skills, Financial Analysis and Evaluation.
How to apply
Về chúng tôi
Talentnet hiện được xem là công ty tư vấn nhân sự hàng đầu Việt Nam, với đội ngũ tư vấn gần 20 năm kinh nghiệm hoạt động trên thị trường lao động trong nước Với tầm nhìn Tạo sự khác biệt cho cuộc sống của mỗi người lao động Talentnet mong muốn góp phần cho đời sống người lao động Việt Nam ngày càng tốt đẹp hơn thông qua các giải pháp nhân sự chuyên nghiệp được xây dựng nhằm đáp ứng các nhu cầu đa dạng của khách hàng trong nước và quốc tế.